The benefits listed below are part of why you should want to work with MP&P. They offer all of these benefits and more.

• Complete Roll Fabrication, Plating, Grinding, Surface Finishing and Repair
• Specialists in Custom Solutions
• Long Term, Highly Knowledgeable Employees
• Proven Engineering Skills
• Complete, Single-Source Roll Services Known World-Wide For Excellence
• Flawless Record Keeping
• Seamless Continuation, Family Owned and Managed
• 85,000 sq. ft. Facility Efficiently Organized For Productivity
• Experienced in Process Industries, From Paper, Food, And Plastic to Chemical, Film, and More
• Large Roll Specialists – our capacity up to 40,000 lbs 102” diameter and 520” long
• OEM Quality Replacement Rolls – at Less Cost Than OEM
• All Services Under One Roof – Total Quality Control
• Providing the Specialize Knowledge of an Entire Team
• Proven Engineering Solutions
• Roll Cover Expertise
• Unique Packaging For Safe Shipping to Your Facility
• Fast Turnarounds
• Providing a Truly Positive Customer Experience from our vast technical

What’s more, your industrial roll will get back to your plant and in service faster due to our strategic way of servicing rolls. Talk with one of our engineers today.
203-574-5400

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Then you have the “Your call is very important to us.”  You’ve heard those words more often than you care to remember. Then the automated attendant asks for your account number and sometimes the last four digits of your social.  When you finally reach a human being, they ask again for your account number and social digits. Well, wait a minute,  didn’t you already leave that information?

Of course, while you are on hold, they add in phrases like: “One of our team members will be with you shortly, please hold, we’re here to serve you.” “Your call is important to us.”

After a few more minutes: “You’re next in the que, please hold, your call is important to us.”

Isn’t it amazing how you can be so very important to them, yet they demonstrate your importance by keeping you on hold for more than a reasonable amount of time. There are also times when you’ve held on all that time and you are then disconnected.

Probably the two most annoying events are when you get to a person, and he tells you he is going off shift and will connect you with someone else who can help you—“Nooooooo!” But too late, you’re on hold again. Or you get to someone who after hearing what you need, says, “You have reached the wrong department. Let me  put you on hold and switch you over.”   Sharp brain pain.

So, why are we bringing up this topic? Here at MP&P, we as individuals have personally experienced the nuisance and frustration of these kinds of customer service phone calls. With first-hand experience of all that wasted time and stress, there is no way we will let that happen to our industrial roll customers. Service, in our view, means far more than doing an excellent job on your industrial roll. It involves every single touch-point that makes contact with the customer. That has been one of the many factors that our customer base has enjoyed.  We can do the same for you. Contact MP&P today.

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We encourage a culture of self-management among our people. A manager can only go so far without workers who are engaged in what must be achieved. We often deal with highly challenging issues with industrial rolls. Considering the many facets of servicing a roll, the different workers and processes that are required, self-management plays a key role in success. Thinking on your feet, meeting difficulties with confidence, applying lessons learned, and figuring out new ways, are what serves our customers.

Self-management removes drama

Often times our people are working alone with some specific operation and must deal with accomplishing  a certain result. If that goal is hampered our people call in those who can support a solution. Self-management at MP&P means  no drama and no one “superstar.” We are efficient “together,” each worker bringing his best to the task at hand. This idea of self-management has not only helped us remain in a leadership position in roll surface finishing and engineering excellence but has benefited a wide range of industries. The proof of that statement is that every day, for over 6 decades, we open our doors to receive yet another industrial roll in need of a solution. Contact us today for your industrial roll needs.

203-574-5400

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The Good News: Roll Life Extension!

Getting a worn roll back in productive operation is what we do and have been doing for over 60 years of continuous service. And in terms of roll solutions, we have solved hundreds and hundreds of roll problems. In some cases, the customer held no hope for the damaged roll’s recovery, but our talented people have brought those rolls extended production life.  From inspection to final finish, MP&P’s technical staff watched carefully over every detail in every servicing stage of the roll. Don’t let a damaged industrial roll concern you—let us give it new life.. Currently, MPP offers over 150 finishes to meet a variety of industrial needs and will work with you to determine the right finish for your application. Moreover, all categories of industrial rolls such as coating, calendar heat transfer, laminating and many more, are well understood by our in-house expert workers. Companies across the country send their rolls in need to MP&P at our facility in Connecticut. You should too!

The post Refinishing Industrial Roll Surfaces: Worn and Damaged. At-A-Glance! appeared first on MPP.

We supply components to markets for food production, pharmaceutical, paper products, plastics and chemical, we have committed to maintain our highest level of service during this difficult time.

The post COVID- 19 Update appeared first on MPP.

Industrial rolls play a key part in the manufacturing process. Problems occur because rust builds up inside the roller. In many cases, heat transfer rolls are chrome plated and polished.
Over time the roll interior passages narrow, reducing flow rates and inhibiting thermal transfer.
MP&P offers Electroless Nickel Plating inside of the flow passages to minimize repairs in the future.
(On new heat transfer rolls only).

Coating these surfaces with electroless nickel will, therefore,  eliminate scale buildup and corrosion. The benefit is improved flow which minimizes heat transfer problems. Call us today to discuss a strategy that will save you money and downtime in the future.

The post Challenge Us!!! appeared first on MPP.

Massachusetts, officially the Commonwealth of Massachusetts, is the most populous state in the New England region of the northeast United States. The capital of Massachusetts and the most populous city in New England is Boston. Over 80% of Massachusetts’s population lives in the Greater Boston metropolitan area. This region was influential upon American history, academia, and industry. Originally dependent on agriculture, fishing and trade, Massachusetts was transformed into a manufacturing center during the Industrial Revolution. Massachusetts is a global leader in business.

Prominent American political dynasties hailed from the state, including the Adams and Kennedy families. Harvard University in Cambridge is the oldest institution of higher learning in the Unites States. Kendall Square in Cambridge has been called “the most innovative square mile on the planet”. This is in reference to the high concentration of entrepreneurial start-ups and the quality of innovation that have emerged in the vicinity of the square since 2010.

In 2015, twelve Fortune 500 companies were located in Massachusetts. CNBC’s list of “Top States for Business for 2014” has recognized Massachusetts as the 25th-best state in the nation for business.  For the second year in a row the state was ranked by Bloomberg as the most innovative state in America.

Textile mills such as the Boott Cotton Mills made Massachusetts a leader in the Industrial Revolution in the United States.

The Route 128 corridor and Greater Boston Area continue to be major centers for venture capital and technology.  Companies in Massachusetts  require surface finishing and repairs to their industrial rolls. Mirror Plating & Polishing (MP&P), specializes in helping companies with their industrial roll needs.  Whether fabrication, repair, initial hard coating or resurfacing and finishing.   MP&P works on a variety of rolls including:  industrial and paper mill, double and single shell heat transfer rolls, drum dryers, calendaring, coating, embossing, laminating rolls and cylinders. Founded in 1954, MP&P has been committed to the highest standards of service throughout the generations with one over-riding commitment, that every industrial roll leaving our facility and returned to Massachusetts based companies will meet those standards.

For our customers that need roll surface finishing and repairs for their industrial rolls,  that means trouble-free performance once the roll is back in production. That commitment to excellence has built MP&P’s reputation as a leader in hard chromium plating and surface finishing of industrial rolls. It continues to make MP&P the name to depend on when quality and consistency count.

The post Industrial Roll Refinishing in Massachusetts appeared first on MPP.

The state of Ohio takes its name from the Ohio River. The name originated from the Seneca language word ohiːyo’, meaning “great river” or “large creek”. The state was admitted to the Union as the 17th state on March 1, 1803. Ohio is historically known as the “Buckeye State” after its Ohio Buckeye trees and Ohioans are also known as “Buckeyes”. In 2010, Ohio was ranked No. 2 in the country for best business climate by Site Selection magazine, based on a business-activity database.

There are companies here in Ohio that require surface finishing and repairs to their industrial rolls. Mirror Plating & Polishing (MP&P), specializes in helping Ohio based companies with the fabrication, repair, initial hard coating, resurfacing and finishing of industrial and paper mill, double and single shell heat transfer rolls, drum dryers, calendaring, coating, embossing, laminating rolls and cylinders. Founded in 1954, MP&P has been committed to the highest standards of service throughout the generations with one over-riding commitment, that every industrial roll leaving our facility and returned to Ohio companies will meet those standards.

For our customers in Ohio with roll surface finishing and repairs needed for their industrial rolls that means trouble-free performance once the roll is back in production. That commitment to excellence has built MP&P’s reputation as a leader in hard chromium plating and surface finishing of industrial rolls. It continues to make MP&P the name to depend on when quality and consistency count for the leading companies in the state of Ohio. The Ohio Small Business and Entrepreneurship Council ranked the state No. 10 for best business-friendly tax systems in their Business Tax Index 2009, including a top corporate tax and capital gains rate that were both ranked No. 6 at 1.9%.

Ohio was ranked No. 11 by the council for best friendly-policy states according to their Small Business Survival Index 2009. In alignment with these statistics, MP&P continues to make a difference for Ohio’s companies with industrial rolls that require excellence in quality and service.

Meeting our quality and service commitment in Ohio for roll surface finishing and repairs to a company’s industrial rolls means paying attention to details. Details such as checking for undetected flaws when an industrial roll arrives, performing quality testing throughout the process and keeping your key people involved in the decision-making process. It’s our attention to detail that means an MP&P finished roll will perform flawlessly the first time and every time. Every company in Ohio can rely on that record!

The post Who Does Ohio Call for Roll Refinishing? appeared first on MPP.

MP&P continues to provide the highest level of excellence by attending national and international events. We stay on top of market trends, connect with our peers in related businesses, and spend quality time with our customers.

Earlier this year, we sponsored the International Converting Exposition (ICE) in Orlando, Florida. ICE USA EXPO is an educational forum dedicated to the global converting, package, and printing industries. Known as, “America’s leading event for the conversion of paper, film, foil, and other flexible materials.” ICE USA is held every two years.

Here are five things you may not know about ICE USA:

Global Reach

More than 300 converting companies participated in the exposition, representing 34 states and 15 countries. Like, MP&P, these exhibitors represented the world’s best in machinery, technology, and processes. We were visited by more than 2,000 professionals from at least 30 different countries.

Continuous Learning

MP&P has been around for more than 60 years, but we are always looking for ways to stay on top of latest technologies, and educate others as well. ICE USA gave us the opportunity to participate in several conference sessions and smaller meetings over the course of three days.

Multiple Industries

We see numerous industries that benefit from the represented conversion technologies. MP&P refinished rolls can be found in virtually all industries that use chromium plated rolls, including manufacturers and processors of cardboard, packaging, printing materials, and many more.

Future Growth:

The growth of ICE USA is a reflection of overall market needs. A recent Brooks Report on the U.S. Converting Market forecasts a 4% year over year growth through the end of the decade. This type of prediction is consistent with other associated reports and publications. With more than fifty years of experience and insight, MP&P has noted similar trends across a number of related industries as well.

Connecting with Customers:

The highest level of service and listening to the customer is always a priority. ICE USA gave us an excellent opportunity to meet face-to-face with current and prospective contacts in a variety of roles and businesses.

We look forward to the next ICE USA in 2017 as well as the other trade shows and conferences we will be attending. Please look for us and stop by our booth. We look forward to connecting with you!

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